I can't finalise my pay run¶

Most warnings don't stop you¶

On a Draft pay run you may see a banner reading "N issues found — review before finalising". Click it to expand the list — each issue names the employee and what to fix. These are heads-ups, not blocks: you can still finalise, but it's worth fixing them first because they can affect your STP submission. Common ones are an employee with no TFN (and no TFN exemption), no super fund or USI, or a missing employment start date or status. You'll find these on the employee's tabs (Employment, Tax, Superannuation).

When finalising actually fails¶

If you click Finalise and get an error instead, the message names the employee and the detail that's missing. The usual causes:

• A termination (ETP) payment is missing its income date — set it on the employee's page inside the pay run (typically the employee's last day).
• A Lump Sum E line is missing its financial year — set it on the employee's page inside the pay run.
• A foreign-income pay item doesn't match the employee's income type — the error message says which income types the pay item is allowed with. Either remove the pay item line or change the income type on the employee's Employment tab.
• A Country of Income problem — employees with a foreign income type need one set (and employees with a domestic income type must not have one). Fix it on the employee's Employment tab.
• (For a migration pay run) the previous BMS ID or an employee's previous Payroll ID hasn't been entered — or it's the same as the current one. Both must be filled in and must be different.

Open the affected employee inside the pay run (or their Employment tab), add the missing detail, then finalise again.

Related guides¶

• How do I finalise a pay run?
• How do I create a pay run?
• How do I add super fund details for an employee?