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How do I email payslips to employees?

Once a pay run is finalised, you can email every employee their payslip as a PDF. Each payslip goes to that employee's own email address on file — you never type recipient addresses in.

Step 1. Open the finalised pay run from Payroll → Pay Runs.

Step 2. Choose who to email:

  • Everyone — while the pay run is Ready to lodge, open the actions menu next to the main button and choose Email Payslips. (After it's been lodged, use the checkbox in the table header to select everyone instead.)
  • Some employees — tick them in the employee table, then click Email payslips at the top of the page (it shows the count, e.g. Email payslips (3)).
  • One employee — click the mail icon at the end of their row.

Step 3. Review the send box. It shows how many payslips will be emailed, and you can optionally replace the default subject line. If any of the chosen employees have no email address saved, a notice tells you they'll be skipped — use the Add their email link to fix that first.

Step 4. Click Send. You'll see "N payslips queued for sending."

What the employee receives

An email from your business name with the payslip attached as a PDF. The pay period appears in the subject (e.g. Payslip for 1 Jun - 14 Jun 2026) and in the message, which also reminds the employee that their payslips are available in the employee portal at any time.

Tracking delivery

The pay run's employee table gains a Payslip column showing each employee's delivery state:

  • Sending… — just queued.
  • Sent (with the date) — the email reached the employee's mailbox. Hover to see the address it went to.
  • Bounced or Failed — it couldn't be delivered. Hover the badge to see why — usually a wrong or dead email address.
  • No email — the employee has no email address saved, so they were skipped.
  • — not sent yet.

Above the table, a summary line reads like Payslips: 18 sent · 2 bounced · 3 not sent. Click a count to filter the table to just those employees; click Show all to clear the filter.

Resending

After you've sent payslips, if any bounced, failed or were never sent, a bar appears under the search box saying how many need resending — click Resend failed to send just those again. You can also resend to any single employee at any time with the mail icon on their row (fix their email address first under Payroll → Employees).

Note: payslips can only be emailed once the pay run is finalised — the option isn't available on a Draft. Finalising, emailing payslips, and lodging STP are independent steps, so you can email payslips before or after reporting to the ATO.


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