Super troubleshooting¶
When something goes wrong with super, it's almost always fixable. This module walks through the common problems — super that hasn't reached a fund, wrong fund details, duplicate or rejected contributions, missing information, reconciliation gaps and historical shortfalls — with calm, step-by-step fixes.
General information only — not tax, super or financial advice.
Lessons¶
- Why hasn't my employee received their super?
- Incorrect super fund details
- Duplicate contributions
- Rejected SuperStream payments
- Missing employee information
- Super reconciliation differences
- Correcting historical super
- Common employer mistakes
- Super troubleshooting checklist
- Frequently asked questions